Following the launch and success of iCa; Capital Bank’s first virtual assistant, Labiba launched the digital bank onboarding solution on WhatsApp for the very first time in the MENA region.

Through chatting with iCa on WhatsApp, users can now easily open a bank account and issue their debit card with Capital Bank, whilst at the same time supporting the sales department acquire new clients. 

To provide a seamless journey to the users, we have utalized top notch AI technology solutions which enable users to upload all KYC required documents through their WhatsApp conversation. And to authenticate the users’ identity and protect their privacy integrated the 2D liveness face-matching technology. 

If you are eager to meet iCa and explore the services she offers, feel free to drop her a message on WhatsApp